| Customer Service Premier Banking | ||
| Requisition ID | 11214 | |
| Full/Part Time | Full-time | |
| Location | Edinburgh, | |
| Description | Answering calls, responding to queries, investigating issues, exceeding expectation… this is telephone based work, where every call brings the chance to excel. Dealing exclusively with our Premier customers, you’ll be the first voice they hear when they call in for help, so you’ll need to make a favourable impression from the first hello to the end of every call. It’s about consistently high levels of service and energy, so we’re looking for bright, attentive individuals who can hit the right note from word go and make customers feel valued. An instinctive communicator with an innate sales talent, you’ll always be listening out for the chance to add value: making a suggestion here, promoting a new service there, making sure our customers get the most out of us. You won’t have to be asked to spot opportunities, and you won’t be slow to refer them on to the team. Most of all, you won’t need to be asked to do any of this. It just comes naturally to you. Someone who takes pride in giving exceptional service, you like being busy, and when you’re not, you’ll be on the look-out for things to do. Because trust us, there’s plenty. | |
| ||
HSBC UK job as Customer Service Banking
Forex Trading
