Sunday, November 29, 2009

Facebook Careeer Administrative Assistant required in Downtown Palo

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Administrative Assistant

Facebook is seeking an experienced Administrative Assistant. This position is full-time and located in our Downtown Palo Alto Headquarters.

Responsibilities

  • Manage hectic calendars
  • Coordinate internal and external meetings
  • Generate reports
  • Prepare expense reports
  • Coordinate complex domestic and international travel arrangements
  • General office duties as needed
  • Act as a liaison to other departments

Requirements

  • At least 5 years of full-time administrative experience
  • Excellent computer skills, experience with Mac is a plus
  • Incredibly organized and detail-oriented
  • Thrive in a fast-paced atmosphere
  • Be an absolute coordination whiz
  • Ability to hit the ground running and take charge of the position
  • Passionate about Facebook
  • Constantly searching for new and exciting ways to do things
  • Be self-directed and take initiative
  • Ability to prioritize multiple assignments
  • Always on the lookout for the next great thing in travel (hotels, flights, restaurants)
  • Excellent oral and written communication skills
  • Ability to effectively interact with all levels of the organization
  • Super scheduling and travel coordination skills

Facebook Career Analyst, Online Sales Operations - Dutch (Dublin)

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Analyst, Online Sales Operations - Dutch (Dublin)

Facebook is seeking Dutch speaking analysts to join our Online Sales Operations team. Facebook’s Online Sales Operations team is dedicated to supporting and expanding Facebook’s online advertisers. Team members will be responsible for demonstrating the value of Facebook’s advertising solutions and providing pre and post sales support for all ad products. This position is full time and located in our Dublin, Ireland office.

Responsibilities

  • Provide pre and post sales support for all Online Sales ad products
  • Help team to achieve revenue goals and advertiser acquisition targets
  • Gather customer feedback to enhance ad products and customer experience
  • Monitor and review ad products purchased
  • Identify trends to enhance the support process and improve team efficiency
  • Help grow the Online Sales Operations team in Dublin and the team’s international focus

Requirements

  • Fluency in written and conversational Dutch and English
  • Excellent written and verbal communication skills
  • BA/BS degree from a leading academic institution
  • Critical thinker
  • Strong attention to detail and ability to multi-task
  • Avid Facebook user
  • Experience in a fast-paced startup environment a plus
  • Valid EU work authorization
  • PLEASE NOTE: Facebook does not accept any unsolicited resumes from headhunters, executive recruiters, or other staffing or personnel agencies. Please do not submit or forward any such resumes to our site, jobs alias, Facebook employees or any other company location. Facebook is not responsible for any fees related to unsolicited resumes.

Wednesday, November 25, 2009

HSBC India Assistant Manager Required in French Process

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Job Title
Assistant Manager - French Process

Job Description
  • Resolve complex process related queries on a day-to-day basis (payment processing and A/C opening)
  • Team capacity planning and generation of MI for business and management
  • Drive staff development through training, development plans and performance reviews
  • Drive Customer centric Quality Campaigns and initiatives to increase Quality awareness in the team
  • Recognize, reward and set high internal service excellence benchmarks to ensure customer delight
  • Co-ordinate and assist the management while initiating business recovery measures
  • Implement the Group Compliance Policy as applicable to the role
  • To continually re-assess the operational risks inherent in the business, taking account of changing environmental conditions
  • Implement cross training plans taking into account the Global Contingency requirements, staff banding progression and operational requirements
  • To have a tight control on operational losses and potential frauds through strong internal audit and staff feedback mechanisms


Skills Required
  • Ability to read, write, speak & comprehend French fluently
  • Leadership skills
  • Ability to learn quickly and transfer knowledge
  • Good analytical, statistical and data mining skills
  • Ability to make projections and to interpret numeric information.
  • Ability to speak and understand English fluently, write business letters and reports, and have good conversational
  • Production management skills


Business Area/Department
Global Processing

Academic Qualifications
  • 10+2 / Graduate in any discipline
  • Higher qualification not a bar provided aspirations are commensurate with the position


Years of Experience
Minimum 1 year

Type of Experience
  • Experience in a supervisory role, with exposure to appraisals, counselling, team building, staff development is desirable
  • Experience in a processing environment is desirable
  • Experience in payments & investigations will be an added advantage


Type of Opening
Full Time

Location
Bangalore, India





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Experience:
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HSBC Global Required Customer Service Executive Philppine Manila

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Job Title
Customer Service Executive

Job Description
  • Receives customer calls in a call centre environment. Continuously provide high quality service to achieve maximum customer satisfaction within the specified Performance Level Agreements (PLA’s)
  • Responsible for relationship building and account management while resolving customer inquiries in a professional manner


Skills Required
  • Must be at least high school diploma holder and of legal working age (18 years old and above).
  • Must be proficient in the English language/ language required by the process.
  • Open to working shifting schedules.


Academic Qualifications
Must be at least high school diploma holder and of legal working age (18 years old and above).

Years of Experience
0 – 1 years of experience desired

Type of Experience
Customer service

Type of Opening
Full Time

Location
Manila, Philippines



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HSBC Global Required Global Support Executive in Malaysia

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Job Title
Global Support Executive

Job Description
  • Acquire knowledge of HSBC products and procedures
  • Provide high quality professional and courteous service to achieve maximum customer satisfaction
  • Efficiently handle inbound and outbound calls to resolve overseas customer queries
  • Be responsible for setting and maintenance of processing standards and ensuring productivity and quality standards are met


Skills Required
  • Excellent English communication skills
  • Fluency in Mandarin/Cantonese will be an added advantage
  • Strong interpersonal skills


Business Area/Department
Various

Academic Qualifications
Minimum SPM

Years of Experience
0 - 2 years working experience desired

Type of Experience
School leavers (minimum SPM), fresh graduates and candidates with experience in Contact Centres, Back Office Processing, Banking and Financial Services are encouraged to apply

Type of Opening
Full Time

Location
Kuala Lumpur, Malaysia





Hot Jobs

Global Support Executive
Experience: 0 - 2 years working experience desired





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Friday, November 20, 2009

Dubai Islamic Bank Required Finance Analyst Credit Control

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Assistant Manager – Financial Reporting
(Ref #: HR/REC/FD/01)

Understanding of general banking (Islamic banking will be an edge), International Financial Reporting Standards, Basel requirements, general accounting flows etc..

Minimum Requirements:

  • Experience of audits of banks and financial statements, current experience of working in Finance will be preferred. At least three years post qualification experience of either auditing financial statements or working in Finance of a bank.
  • Qualification – Chartered Accountant, or CPA or ACCA.
  • Age – preferably young (should not be more than 35 years), who can we groom and who can see a future with DIB.
  • Excellent English Language (Reading, writing & Speaking).

Expense Analyst
(Ref #: HR/REC/FD/02)

  • Identify all major cost drivers across the bank.
  • Link these cost drivers with activities, products and services and ultimately with business units within the bank.
  • Develop standard cost per activity / cost drivers and update standard cost.
  • Develop product costing module for cost allocation across business units based.
  • Develop cost allocation module for all support function.
  • To improve cost accounting accuracy, streamline cost accrual and cost center coding process in coordination with Financial Control, Administration and IT.
  • Automate cost MIS reports.
  • Critically analyses cost and provide guidance to the management on cost trends, cost inefficiency, cost improvement opportunities, etc.

Minimum Requirements:

  • Qualification – Preferably Chartered Accountant, or CPA or ACCA.
  • 3 years of experience in similar field.
  • Excellent English Language (Reading, writing & Speaking).

Manager Credit Control (UAE National)
(Ref #: HR/REC/RM/01)

  • Monitor and manage performance of team and exercise appropriate control measures.
  • Improve the processes and service level by developing the methods/procedures to fill the identified service gaps.
  • Review and scrutinize the terms and conditions of the approval and ensure correctness in limit feeding, authorization of transactions, one off excess and implement facility accurately.
  • Identify the irregularity/exception in the conduct of customers’ accounts and promptly address to the concerned official.
  • To actively contribute in improving the Internal Customers Service by achieving/exceeding in turnaround time whilst ensuring that the compliance standards are fully met.
  • Automate work to provide system support for improving the effectiveness of various functions. Number of processes, activities automated and how effectively are arranged.

Minimum Requirements:

  • Graduate/post graduate, preferably finance and banking.
  • Well experienced and thorough knowledgeable in all aspects of processes, a clear understanding of system.
  • Through knowledge of commercial products and implication of the risks thereto.
  • 8-to-10 years banking experience of which at least last 5 years in credit administration. To have experience in managing syndicate accounts facility.