HSBC Global Required Customer Service Executive Philppine Manila

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Job Title
Customer Service Executive

Job Description
  • Receives customer calls in a call centre environment. Continuously provide high quality service to achieve maximum customer satisfaction within the specified Performance Level Agreements (PLA’s)
  • Responsible for relationship building and account management while resolving customer inquiries in a professional manner


Skills Required
  • Must be at least high school diploma holder and of legal working age (18 years old and above).
  • Must be proficient in the English language/ language required by the process.
  • Open to working shifting schedules.


Academic Qualifications
Must be at least high school diploma holder and of legal working age (18 years old and above).

Years of Experience
0 – 1 years of experience desired

Type of Experience
Customer service

Type of Opening
Full Time

Location
Manila, Philippines



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