Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients' customer care and transaction processing needs through 67,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific. The company's award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.
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(National Capital Reg)
Responsibilities:
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Provide clear inbound communication through telephone technical support
Provide excellent customer service solutions to users pertaining to PC technical problems
Requirements:
At least 18 years old and above
Should be confident to communicate in English
Willing to work on shifting schedules and holidays
Customer service-oriented and highly technical
Must be familiar for with common technical terms and issues
Good in giving clear and concise instructions
College Degree/ Associate/ Vocational Certificate in a computer course is a plus but not required
Candidates should have attended/completed at least 2nd year College of any course or should have completed 2 years of a Vocational Program
Fresh graduates/Entry level applicants are encouraged to apply
With at least 3 months BPO experience
Applicants should be Filipino citizens or hold relevant residence status
Knowledge in computer hardware and software troubleshooting skills is preferred but not required
Sitel Talent Acquisition and Resource Hub (STAR
Hub)
2nd Floor, Centerpoint Building
Julia Vargas Avenue cor. Garnet Road
Ortigas Center, Pasig City 1600
Tel.: (+632)860-1111
Fax: (+632)634-5414
S.T.A.R. Hub Schedule:
Mondays to Fridays
9:00 am to 6:00 pm
Walk-in applications are encouraged.
Got a Sitel Career Question? Ask OCA (Online Career
Assistant)!
Yahoo Messenger: siteljobs@yahoo.com
9:00 am-6:00pm
Mondays to Fridays
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