Carries out all the activities related to the Network Systems Operations and user support in the section, such as:
1. Providing all the support required by users in terms of networking to ensure a proper connection to ZADCO Network.
2. Monitoring ZADCO network by using proper H/W and S/W tools to trace faults.
3. Optimizing and enhancing Network performance, Ensuring day-to-day troubleshooting,
4. Coordinating with Client Support - switching team for new physical network connections.
5. Carrying out planned and scheduled installation/upgrades, and ensuring minimal interruptions for smooth operations.
6. Configures, installs and relocates ZADCO Networking equipment. Tests and checks proper functionality.
7. Conducts periodic tests to ensure network performance and stability.
8. Attends and traces Network H/W faults and report any noticed thresholds. Provide immediate backup/replacement whenever required.
9. Report any unauthorized use of applications, which may cause an impact on network performance.
10. Collect Network H/W addresses and build-up a reporting table for H/W movement.
11. Update H/W addresses and back-up configuration for each network equipment.
12. Update the database of H/W and S/W problems and trace faults over the Network.
13. Follow up contractors for maintenance and repairs.
14. Carry out any other similar or related duties as and when directed by the supervisor manager.
15. Manage the policies and rules on the Firewall and keep updated backup.
HSE Requirements:
1. Perform duties in a Safe, Professional and efficient manner, complying with the HSE Requirements related to all job activities.
2. Maintain proper and updated knowledge of the Company's HSE Procedures, rules, and regulations and abide by them at all times.
3. Ensure working in a safer manner, be aware HSE procedures and report any unsafe and near miss conditions with regard to Health, Safety & Environment.
